Mindsets in the Workplace


Mindsets in the workplace are the most powerful tool we have when it comes to producing results.  If you’re wondering what a mindset is, it defines how we will approach and respond to a situation or problem.  Mindsets are based in perception.  Unfortunately for us we relate to perception as if it is reality, when in fact it is not. 

A way to illustrate how a mindset works is to picture yourself in a room with another person, each facing a different direction.  When asked what do you see, each of you would describe something different depending on the direction you are facing.  Shifting your mindset is like shifting the direction you are facing. It allows you to see something different, something you wouldn’t have seen looking in the direction you were looking in. 


One of my favorite stories illustrating a mindset is the following:  A shoe factory sends out two marketing scouts to a region of Africa to study the prospects for expanding business.  One sends back a telegram saying—“Situation hopeless stop no one wears shoes.”  The other writes back triumphantly “Glorious business opportunity!!  Stop they have no shoes!”  

In my own life, about 8 years ago, during the recession I was faced with having to start a new career.  A dear friend of mine had just lost his job.  He had many more years of working experience and we were both the same age.  My friend kept saying there were no jobs out there and how hard it would be to find a job in your 50’s.  I said I don’t know how or what I’m going to do and I’m going to do this.  Within 2 years I was earning a 6 figure plus income in a business I created and my friend was still jobless. 

Questions you might ask yourself when challenged by a situation are:  What conclusion am I drawing about this?  Is that a fact?  Conclusions limit what you see.  You will only see what you are looking for.  Shift your focus to the outcome you want to get and you will be surprised at the results that show up.


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Effective Communication 3 Day Series



On March 31-April 2nd, Hollister Institute, a division of Hollister Staffing, hosted its first “Effective Communication 3 Day Series” for fifteen contract employees. Created and facilitated by Francesca Radbill, the event provided participants with awareness and tools that lead to greater communication, productivity and realized potential. As Radbill points out, “It is the people that make this event special. Their willingness to share and their commitment to each other allowed for an incredible 3 days. Quite often we lose sight of our own value and ability to contribute. This program is built to untrain some ways of thinking, patterns and habits that most of us have as a part of who we are.  There is so much untapped potential out there and our goal is to help release it.”

One attendee shared:

“Being new to Boston, the Hollister Seminar, “Effective Communication” was not only highly educational, but also a welcome opportunity to meet professionals from different backgrounds, cultures and age groups. Even though I still find myself realizing that “where I am and where I want to be” can be two different things, I felt elated to be among a group of “emotionally intelligent” individuals.  The sheltered atmosphere (assured privacy) at the Hollister Institute and allowed for authentic emotions to blossom, which may have appeared as initial embarrassment, but, definitely, resulted in empowerment! Empowered to confront oneself with one’s “self-imposed limits”, one’s “inner saboteur”, and the satisfaction of revitalized accountability for one’s thoughts and actions. “Thank you to the Hollister Institute for providing such an opportunity!”


“Recognizing that we are in the middle of one of the largest skills gaps in decades, by offering a program that focuses on personal development and effective communication, we are able to contribute toward strengthening candidate quality and self-assurance”, says Leigh Nicholas, Program Director of the Hollister Institute.


Find out more about the Effective Communication 3 Day Seminar for your company

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What’s In Your Way?

Leadership training

What gets in the way of us fulfilling an what we say we want in our lives and at work? What derails us time and time again? Often times we think the source of all of this is outside ourselves, the unforeseen circumstance  (or expected result) at work.

People not carrying their share, too much to do, not enough resources. There are two things that derail us in living our dreams. The first is not the existing circumstance that sneaked up on us. Rather what derailed us is the drama we added to the circumstance. Most of spend a lot of time on our thought of how something should be rather than looking at how it is (the facts) and where do I go from here. The minute we draw a conclusion about a circumstance is the minute we get derailed from our intended outcome. The amount of time we spend entertaining our conclusion about a situation (conclusions limit us) keeps us in the drama of the situation. I like to use this acronym for drama, Deluding Reality Against Meaningful Action. When we are in drama we are deluding reality and that is always against us taking meaningful action. 

Leadership Development

The second thing that derails us is discomfort. We love to be comfortable. In life our comfort zone is our danger zone. How many times do you not do what you know needs to get done because it would push you out of comfort. You say you want to lose weight, yet you don’t want to exercise, You don’t like your job, but you’re afraid to look for another one because you might not be good enough to do better. Again, the record we play in our heads keeps us from taking action that would allow us to move forward and have what we want. Time to scratch the record and make a new recording. Here is what I know, although we never know how things will turn out, as long as we are taking actions that align with our commitments there is no such thing as failure. New opportunities  will always open up. It is only you who ever stops you. You can never walk to your greatness, you can only walk away from it.

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The Definition of Insanity


Transformational coaching


    The definition of insanity is doing the same thing and expecting a different result. In the business and personal coaching  I do with my clients I ask them to take it one step further. Beyond the doing, to examine how you are actually relating to a situation. In other words who are you being in that situation. We all know someone or even have been in the place of wanting to lose weight. The doing required to lose weight is simple, eat less and exercise more.

         Yet most people who go on diets do not lose weight for any length of time. Even people who have had surgery can go back to putting weight on. Why, because who they are being is someone who needs to lose weight or someone who wants to lose weight. If you are being someone who “needs” or “wants” to lose weight your actions will be consistent with needing and wanting it (someone who can’t) not with actually losing weight. In order to lose weight you actually have to be (shift your mindset and think from that you are) someone who is thin now. If you are really holding yourself as a thin person you won’t overindulge. Your lifestyle will become consistent with that of one who is healthy, not one who “needs” to lose weight. If you need to lose weight than you will continue eating in order to remain someone who needs to lose weight.

Transformational coaching method

       We’ve all heard the expression be the change you want to see (please tell me it wasn’t Dr. Phil who said it) well what does all this mean in regards to business, in regards to your life– 1. Take a close look at what you are actually saying it will let you know how you are holding yourself in regards to the challenges in front of you 2. Reframe it so that you are now (this is key) living it. ie I want to be promoted to manager–I am manager now 3. As manager what would your actions be in the situation in front of you In my experience working with businesses when people are promoted they often times still relate to themselves as their past title. It takes looking at yourself from a different perspective  to actually be effective in an area that is new to us or where we weren’t before.